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setembro 3, 2018

banana beach club mauritius

Banana Beach Club Mauritius. This is why our staff have been instructed to redirect all bar clients to the bar toilets which are looked after by the security/cleaners continuously throughout the night. Open today: 4:00 PM - 2:00 AM. For our part, we did move them to a table further away, but they still brought to our attention that you were very loud. Your friend did not sit on a bench, your friend sat on a drum that is extremely expensive and does not belong to the company. Please note that we have an internal policy since many years now that bar clients use bar toilets and restaurants clients use restaurant toilets. Banana Beach Club: Enjoyable! We hope to see you soon again, The Banana team, The Leading Hotels Of The World in Mauritius, Beachcomber Resorts & Hotels in Mauritius, InterContinental (IHG) Hotels in Mauritius, Constance Hotels and Resorts in Mauritius, Hotels near Tamil Surya Oudaya Sangam Temple, Hotels near Ocean Blue Excursion Mauritius, Hotels near (MRU) S. Seewoosagur Ram. more. Perhaps, our staff need to communicate this in a kinder but still clear manner which is what I apologise for today and will discuss the above with our team at large so that it is handled more professionally in the future. I hope you take the time to read it and that you understand things from our perspective too. I think it’s fair to say we work with our hands on our hearts and want every single client to leave with an experience to remember. only non-white customers that day, so we were not completely surprised since the place is managed by a white guy. Certainly not Only the amazing place but especially the waiter that work there particular Shivam . This is the version of our website addressed to speakers of English in the United States. We were asked by the staff in an abusive and condescending tone that we have to speak less loudly, which is quite ironic for a place that calls itself a club. Once again, I apologise if the staff spoke in a way that you did not appreciate, and I hope that you understand my explanation to your comments which weren’t at all logical from our perspective. Always nice to feel special. Perhaps, our staff need to communicate this in a kinder but still clear manner which is what I apologise for today and will discuss the above with our team at large so that it is handled more professionally in the future. Olvasson utazói értékeléseket, tekintse meg a hiteles fényképeket, és foglalja le szállását a Tripadvisoron. Dear Nila, Please see below the reply I wrote to your friend who also left us a review. Save. As per company policy, I requested the security to escort you out so we could talk through the situation away from the loud music. Please feel free to email me on generalmanager@bananabeachclub.com and I will revert back to you asap. The best place for drinking, live music and chatting up locals, the Banana Beach Club is so popular that you’ve go to get here before 10pm if you want a table. Furthermore, one of the ladies that accompanied you, who attempted to resonate some of your friends, stated to be in a high ranked position in one of our local banks, even ended up threatening our security agents and throwing her drinks at our head security (he came to request a dry shirt to be able to continue his nights shift..). Banana Beach Club Mauritius. help. Banana Beach Club, Grand Baie: Se 318 anmeldelser, artikler og 119 billeder fra Banana Beach Club, nr.1 på Tripadvisor af 12 seværdigheder i Grand Baie. Really friendly staff, a dream for tourists and locals to get together with no reservations. It is our job to serve and we take great pride and pleasure in it, and always will. We don’t favour ANYBODY for a specific reason and never will – but certainly we follow our internal policies to keep our operations running smooth. What amazing friendly attentive service. To be true, this kind of dishonest reviews are discouraging as I know that my team and myself always strive to serve guests to the best of our ability. My advice to you at our venue or any others in the future would be to approach the waiter or directly the manager/owner. That same friend also insulted my staff member of a "N'importe" which in Creole is a very degrading term.. May I share with you that the waiter's name is Shivam, the one that assisted me carry the equipment. I think it’s just a shame you’re jeopardising the reputation of a company which comes from years of work for something that you’ve turned into a race issue when it’s not at all. I have been there many times and I always had a good experience. Reply to your friend: I’m sorry to read your review on our TripAdvisor page. This is why our staff have been instructed to redirect all bar clients to the bar toilets which are looked after by the security/cleaners continuously throughout the night. You friend replied rudely to the staff member and you got verbally agressive. However, on a more personal level, I think there’s other points that need to be addressed. May I tell you that Banana is renowned to be one of the most diverse bar scene on the island where you find Mauritians & foreigners of all kinds - and we are proud of it! I shared all the above because I felt it was important to put things back into perspective and I hope it has. For most people that chose to work in service, it comes from passion and a desire to serve/please others, it’s not just any random job to them. Since 1994 the Banana has grown from a small boutique bar to a popular meeting place for tourists and locals alike. Since 1994 the Banana has grown from a small boutique bar to a popular meeting place for tourists and locals alike. Banana Beach Club. If you wouldn't mind, whether it's at our venue or another, when the staff ask if everything is okay, please don't say yes and then go online jeopardising the reputation of a company which comes from years of work for something that you’ve turned into a race issue when it’s not at all. Banana Beach Club Overview. Its ideal location in front of the beach in Grand Baie is an invitation for you to spend a pleasant moment with your love or with friends in an exotic and friendly atmosphere. The Banana Beach Club, is one of those places not to be missed during your stay / holidays in the north of the island. to provide us with the assistance we required.Thanks shivam, will definitely come back for sure. The venue is amazing with a large tree growing out the middle under an open sky. The Banana Beach Club is well known for its natural tropical setting and friendly atmosphere. Since 1994 the Banana has grown from a small boutique bar to a popular meeting place for tourists and locals alike. Furthermore, The Banana Beach Club is renowned to be one of the most diverse night scene in Mauritius for both locals & tourists alike. Perhaps, our staff need to communicate this in a kinder but still clear manner which is what I apologise for today and will discuss the above with our team at large so that it is handled more professionally in the future. The reason for this is simple - we had bar clients damaging the toilets/bathrooms inside the restaurant many many times (often after one too many drinks) which cost our company consequent money to repair every time. Though the restaurant & bar share one floor/venue, they are two separate companies. Shivam has worked for us for 5 years and has shown pure professionalism over the years, he's a key element to our team. It’s not a matter of black or white – it’s a matter of doing our job and to this I’d like to add; all the staff & myself put our passion & knowledge to good use in our work and continuously aim to serve our customers in the best way possible. Great cocktails and the ambience is just cosy and funky at the dame time. As your group walked away, that very lady continued insulting the security. For most people that chose to work in service, it comes from passion and a desire to serve/please others, it’s not just any random job to them. As the conversation lead nowhere, I took the decision to leave because it was clear there was no space for discussion and it wasn't going anywhere. Please note that we have an internal policy since many years now that bar clients use bar toilets and restaurants clients use restaurant toilets. May I tell you that Banana is renowned to be one of the most diverse bar scene on the island where you find Mauritians & foreigners of all kinds - and we are proud of it! It is a perfect place to make new friends with locals or others on holidays on the island for a pleasant moment of sharing. I do recall asking one of our waiters and one of our security members to kindly request you be more considerate of other clients around you following a complaint from guests on the table right by you. The most part of the incident is on camera footage. Deemed the most popular club in Mauritius (according to TripAdvisor), Banana Beach Club is a diamond in the rough when it comes to the nightlife in Mauritius. Definitely will be suggesting all our friend, Such a cool little joint with an awesome vibe. As we rent this equipment, it is our responsibility to ensure it is returned as given to us. This is why our staff have been instructed to redirect all bar clients to the bar toilets which are looked after by the security/cleaners continuously throughout the night. The pleasant, beautifully kept gardens and fresh sea breeze add to a relaxed holiday atmosphere and the beach is a gentle stroll away. I won’t shy away from letting you know that my family & friends are Asians, Hindus, Muslims, Creole from various nationalities. We’ll be back, Dear Jay, Thanks for your TripAdvisor comment! Should you wish to contact me personally, I would very happily do so at your convenience. The Banana is without a doubt the best known bar in Mauritius and “the place” on the island for live music and just chilling out. Fifty Five Lounge Club. We also happened to be the. Banana Beach Holiday Resort offers you the ideal family holidays venue to enjoy those lazy sunny days or to explore all the scenic beauty that the South … Banana Beach Club Source: Google Images. You’ll get a direct response (most probably a genuine apology) and undoubtedly a reaction/person which might surprise you in a positive way. My advice to you at our venue or any others in the future would be to approach the waiter or directly the manager/owner. I think it’s fair to say we work with our hands on our hearts and want every single client to leave with an experience to remember. Your friend, the blonde lady that accompanied you, spoke about racism and that she would have been treated otherwise if her skin was white. If you scroll down our trip Advisor page, you will see the numerous times his name has been mentioned for delivering exceptional service. Reply to your friend: I’m sorry to read your review on our TripAdvisor page. As per company policy, I requested the security to escort you out so we could talk through the situation away from the loud music. Since 1994, we have grown … Shivam was our waiter. I think it’s fair to say we work with our hands on our hearts and want every single client to leave with an experience to remember. Definitely NOT a welcoming place to be on a Weekend to chill. We want people to come and enjoy themselves at our venue and always have over the years. We don’t favour ANYBODY for a specific reason and never will – but certainly we follow our internal policies to keep our operations running smooth. It is our job to serve and we take great pride and pleasure in it, and always will. The toilet is only for people having dinner and even though we had snacks and drinks, we were asked to not use the toilet. With my very best regards, Antoine Ferrat. Venue is relaxed with live music. Really friendly staff, a dream for tourists and locals to get together with no reservations. Usually you rock up at a bar type club place and don't expect such exceptional food, but this place. Banana Beach Club, Grand Baie: Hours, Address, Banana Beach Club Reviews: 4/5 The Banana Beach Club & Gourmet Grill are well known for their natural tropical setting and friendly atmosphere. Good club but spoken to rudely by staff for having sat on a bench! So funky and we had a dance. Furthermore, The Banana Beach Club is renowned to be one of the most diverse night scene in Mauritius for both locals & tourists alike. I do recall asking one of our waiters and one of our security members to kindly request you be more considerate of other clients around you following a complaint from guests on the table right by you. I absolutely love the decor and the food is so good! Royal Road, Grand Baie, Mauritius. Best regards, Antoine, Perfect place to start the evening in Grand Baie, Banana beach club is a perfect place to start the night in Grand Baie. With so much to lure your senses and offer you recreation at its best, get drenched in the spirit of adventure that you get to explore at banana beach club, Mauritius. So had to pay another visit. Banana Beach Club: Great - See 317 traveller reviews, 119 candid photos, and great deals for Grand Baie, at Tripadvisor. The Banana is without a doubt the best known bar in Mauritius and “the place” on the island for live music and just chilling out. As we were outside, your group of friends spent around 15-20 minutes arguing with the security agents and myself. However, we are a bar & night club and it can be very hard to deal with crowds as it gets busy and people are under the influence of alcohol. You’ll get a direct response (most probably a genuine apology) and undoubtedly a reaction/person which might surprise you in a positive way. Bars & Clubs. So had to pay another visit. I have been there many times and I always had a good experience. See you soon, The Banana Team, Visited on the 26.2.20. Once again, I apologise if the staff spoke in a way that you did not appreciate, and I hope that you understand my explanation to your comments which weren’t at all logical from our perspective. Furthermore, one of the ladies that accompanied you, who attempted to resonate some of your friends, stated to be in a high ranked position in one of our local banks, even ended up threatening our security agents and throwing her drinks at our head security (he came to request a dry shirt to be able to continue his nights shift..). This is why our staff have been instructed to redirect all bar clients to the bar toilets which are looked after by the security/cleaners continuously throughout the night. Shivam has worked for us for 5 years and has shown pure professionalism over the years, he's a key element to our team. I respect that you might have felt the need to leave this review out of anger on the moment but your perception of what happened might have been distorted under the influence of alcohol and the emotions you might've felt at the time. As I was assisting the waiter clear up the floor and pack away the equipment for people to dance, I witnessed the situation from my own eyes. I just find it a petty that we work hard and do our best of our ability to ensure that people have a good time and sometimes simple dishonest reviews compromise our reputation. It’s not a matter of black or white – it’s a matter of doing our job and to this I’d like to add; all the staff & myself put our passion & knowledge to good use in our work and continuously aim to serve our customers in the best way possible. We're glad Shivam took good care of you. If it were just up to us & our staff, the noise does not bother us at all as we work in a happy environment with music playing constantly and people going in & out. Certainly not Only the amazing place but especially the waiter that work there particular Shivam . Certainly not Only the amazing place but especially the waiter that work there particular Shivam. The venue is amazing with a large tree growing out the middle under an open sky. As for the white guy you referring to in your comment, it’s me. I would like to conclude that I am always reachable via email on generalmanager@bananabeachclub.com should you wish to discuss any of the above further. Located in the heart of Grand Baie, Banana Beach Club is the most happening hangout. Response from antoineferrat, General Manager at Banana Beach Club, Continue your visit to www.tripadvisor.in, Is this a must-do if you are travelling with a, Are the prices for this place or activity, Is this a romantic place or activity that you would suggest for, Is this a place or activity you would go to on a, Had a brilliant time, visited most evenings - great live music/DJ and their staff were very friendly, especially Summit - always smiling and happy to If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dear client, I’m sorry to read your review on our TripAdvisor page. He is always friendly,professional and able. Admire views of Gunners Coin and Ilot Gabriel; dive in to swim and snorkel at Coin de Mire and Flat Island; and tuck into a delicious barbecue lunch on-board. The security was also present to help carry the equipment and escort the waiter carrying it out of the crowd. In this regard, my advice to you at our venue or any others in the future would be to approach the manager/owner. We agree Thank you for your TripAdvisor review, it means a lot to us! Good club but spoken to rudely by staff for having sat on a bench! Options also include a 4 bedroom 10 sleeper house. Set sail around the sunsoaked north shore of Mauritius on a full-day catamaran cruise from Cap Malheureux. For most people that chose to work in service, it comes from passion and a desire to serve/please others, it’s not just any random job to them. The, band was great last night. Furthermore, The Banana Beach Club is renowned to be one of the most diverse night scene in Mauritius for both locals & tourists alike. You’re calling some of our team members racist – please know we have people from 6 nationalities working for us and coming from all sorts of ethnicities & religions working as one. The rich décor in violet and red gives this Mauritian nightclub a very inviting … Though the restaurant & bar share one floor/venue, they are two separate companies. 8.195 personas estuvieron aquí. Usually you rock up at a bar type club place and don't expect such exceptional food, but this place. We don’t favour ANYBODY for a specific reason and never will – but certainly we follow our internal policies to keep our operations running smooth. So funky and we had a dance. The Banana Club is without a doubt the best known bar in Mauritius and “the place” on the island for live music and just chilling out. Must Go to! However, we are a bar & night club and it can be very hard to deal with crowds as it gets busy and people are under the influence of alcohol. This is the version of our website addressed to speakers of English in Singapore. Admire views of Gunners Coin and Ilot Gabriel; dive in to swim and snorkel at Coin de Mire and Flat Island; and tuck into a delicious barbecue lunch on-board. Your friend did not sit on a bench, your friend sat on a drum that is extremely expensive and does not belong to the company. The reason for this is simple - we had bar clients damaging the toilets/bathrooms inside the restaurant many many times (often after one too many drinks) which cost our company consequent money to repair every time. I have been there many times and I always had a good experience. To be true, this kind of dishonest reviews are discouraging as I know that my team and myself always strive to serve guests to the best of our ability. Response from antoineferrat, General Manager at Banana Beach Club, Is this a must-do if you are traveling with a, Are the prices for this place or activity, Is this a romantic place or activity that you would suggest for, Is this a place or activity you would go to on a, Had a brilliant time, visited most evenings - great live music/DJ and their staff were very friendly, especially Summit - always smiling and happy to With my very best regards, Antoine Ferrat. Definitely NOT a welcoming place to be on a Weekend to chill. - See 317 traveller reviews, 119 candid photos, and great deals for Grand Baie, at Tripadvisor. I would like to conclude that I am always reachable via email on generalmanager@bananabeachclub.com should you wish to discuss any of the above further. banana beach club, Mauritius is a perfect destination for a great time with your dear ones. However, on a more personal level, I think there’s other points that need to be addressed. We agree Thank you for your TripAdvisor review, it means a lot to us! As your group walked away, that very lady continued insulting the security. He is always friendly,professional and able. We're glad Shivam took good care of you. Please note that we have an internal policy since many years now that bar clients use bar toilets and restaurants clients use restaurant toilets. As I was assisting the waiter clear up the floor and pack away the equipment for people to dance, I witnessed the situation from my own eyes. Once again, I apologise if the staff did speak in a way that you did not appreciate, and I hope that you understand my explanation to your comments which weren’t at all logical from our perspective. Set sail around the sunsoaked north shore of Mauritius on a full-day catamaran cruise from Cap Malheureux. We also happened to be the. Dear client, I’m sorry to read your review on our TripAdvisor page. Dear Shaan, My name is Antoine, I am the manager that spoke to you last night. I hope you take the time to read it and that you understand things from our perspective too. I would like to conclude that I am always reachable via email on generalmanager@bananabeachclub.com should you wish to discuss any of the above further. Banana Beach Club, Grand Baie: Hours, Address, Banana Beach Club Reviews: 4.5/5 to provide us with the assistance we required.Thanks shivam, will definitely come back for sure. Banana Beach Club Royal Road, Grand Baie Mauritius; Mo-Sa: 10:00-03:00 Su: 18:00-03:00 +230 263 0326 www.bananabeachclub.com/ I absolutely love the decor and the food is so good! That same friend also insulted my staff member of a "N'importe" which in Creole is a very degrading term.. May I share with you that the waiter's name is Shivam, the one that assisted me carry the equipment. We don’t favour ANYBODY for a specific reason and never will – but certainly we follow our internal policies to keep our operations running smooth. 2.8 km from Banana Beach Club 10% off for a booking between the 11/01/2020 and the 31/12/2020 for a stay from 15/01/2021 to 30/03/2021 The towering Flamboyant in the middle of the bar was planted many years ago and has enjoyed its vantage from a mere twig to a towering icon of Grand Bay. #1 of 12 Nightlife in Grand Baie. Banana beach club is a perfect place to start the night in Grand Baie. Furthermore, The Banana Beach Club is renowned to be one of the most diverse night scene in Mauritius for both locals & tourists alike. See you soon, The Banana Team, Visited on the 26.2.20. The, band was great last night. Banana Beach Holiday Resort provides a variety of affordable accommodation options from 2, 4 and 6 sleeper rondavels to 4, 6 and 8 bed chalets. With my very best regards, Antoine Ferrat. For most people that chose to work in service, it comes from passion and a desire to serve/please others, it’s not just any random job to them. There’s no way to justify bar clients using restaurant toilets if they are not sitting inside the restaurant. Banana Beach Club: Favorite Beach Bar in Mauritius - See 317 traveler reviews, 119 candid photos, and great deals for Grand Baie, at Tripadvisor. Dear Nila, Please see below the reply I wrote to your friend who also left us a review. Always nice to feel special. As the conversation lead nowhere, I took the decision to leave because it was clear there was no space for discussion and it wasn't going anywhere. 317 Reviews. You’ll get a direct response (most probably a genuine apology) and undoubtedly a reaction/person which might surprise you in a positive way. I think it’s just a shame you’re jeopardising the reputation of a company which comes from years of work for something that you’ve turned into a race issue when it’s not at all. Shivam was our waiter. Best regards, Antoine, Perfect place to start the evening in Grand Baie, Banana beach club is a perfect place to start the night in Grand Baie. We were asked by the staff in an abusive and condescending tone that we have to speak less loudly, which is quite ironic for a place that calls itself a club. But for guests having dinner right by you, the noise might be a little unpleasant hence our request. Great cocktails and the ambience is just cosy and funky at the dame time. As for the white guy you referring to in your comment, it’s me. Intl Airport, Surfing, Windsurfing & Kitesurfing in Mauritius, Game & Entertainment Centres in Mauritius, Black River Gorges National Park: Tickets & Tours‎, Ganga Talao - Grand Bassin: Tickets & Tours‎, Ile aux Aigrettes Nature Reserve: Tickets & Tours‎. I would like to conclude that I am always reachable via email on generalmanager@bananabeachclub.com should you wish to discuss any of the above further. Banana Beach Club Grand Baie Activate your location to know the distance from you. Perhaps, our staff need to communicate this in a kinder but still clear manner which is what I apologise for today and will discuss the above with our team at large so that it is handled more professionally in the future. more, Sincontru - Italian - Restaurant-Pizzeria. You’re calling some of our team members racist – please know we have people from 6 nationalities working for us and coming from all sorts of ethnicities & religions working as one to keep our venue at it's best. Though the restaurant & bar share one floor/venue, they are two separate companies. The reason for this is simple - we had bar clients damaging the toilets/bathrooms inside the restaurant many many times (often after one too many drinks) which cost our company consequent money to repair every time. Certainly not Only the amazing place but especially the waiter that work there particular Shivam . You’re calling some of our team members racist – please know we have people from 6 nationalities working for us and coming from all sorts of ethnicities & religions working as one. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Once again, I apologise if the staff did speak in a way that you did not appreciate, and I hope that you understand my explanation to your comments which weren’t at all logical from our perspective. help. If it were just up to us & our staff, the noise does not bother us at all as we work in a happy environment with music playing constantly and people going in & out. The most part of the incident is on camera footage. Mauritius Tourism; Mauritius Hotels; Bed and Breakfast Mauritius; Mauritius Holiday Rentals; Flights to Mauritius; Mauritius Restaurants; Mauritius Attractions; Mauritius Travel Forum; Mauritius Photos; Mauritius Map; Mauritius Guide; All Mauritius Hotels; Mauritius Hotel Deals; Last Minute Hotels in Mauritius; By Hotel Type. Since 1994, we have grown from a small boutique bar to a popular meeting place for tourists and locals alike. It’s not a matter of black or white – it’s a matter of doing our job and to this I’d like to add; all the staff & myself put our passion & knowledge to good use in our work and continuously aim to serve our customers in the best way possible. An eclectic ambience, lively crowd, upbeat music, live DJs, dance performances and last but not the least- cocktails. Banana Beach Holiday Resort, the perfect family resort! Furthermore, The Banana Beach Club is renowned to be one of the most diverse night scene in Mauritius for both locals & tourists alike. If you scroll down our trip Advisor page, you will see the numerous times his name has been mentioned for delivering exceptional service. Banana Beach Club (Grand Baie, Mauritius). We hope to see you soon again, The Banana team, The Leading Hotels Of The World in Mauritius, Beachcomber Resorts & Hotels in Mauritius, InterContinental (IHG) Hotels in Mauritius, Constance Hotels and Resorts in Mauritius, Hotels near Tamil Surya Oudaya Sangam Temple, Hotels near Ocean Blue Excursion Mauritius, Hotels near (MRU) S. Seewoosagur Ram. This was our second visit we were last at this venue a year ago and had so much fun and great calamari. Dear Shaan, My name is Antoine, I am the manager that spoke to you last night. Banana beach club is a perfect place to start the night in Grand Baie. only non-white customers that day, so we were not completely surprised since the place is managed by a white guy. The staff is quite racist and customer service is poor. I do remember the waiter serving, who's by far one of our best employees and has continuously check up on you. Certainly not Only the amazing place but especially the waiter that work there particular Shivam . What amazing friendly attentive service. Please feel free to email me on generalmanager@bananabeachclub.com and I will revert back to you asap. I respect that you might have felt the need to leave this review out of anger on the moment but your perception of what happened might have been distorted under the influence of alcohol and the emotions you might've felt at the time. We’ll be back, Dear Jay, Thanks for your TripAdvisor comment! Definitely will be suggesting all our friend, Such a cool little joint with an awesome vibe. You friend replied rudely to the staff member and you got verbally agressive. I am sorry that your night ended up this way as it is the last thing that we aim for. There’s no way to justify bar clients using restaurant toilets if they are not sitting inside the restaurant. In this regard, my advice to you at our venue or any others in the future would be to approach the manager/owner. There’s no way to justify bar clients using restaurant toilets if they are not sitting inside the restaurant. When we did try to speak less loudly, it was hard to hear each other over the loud music. Though the restaurant & bar share one floor/venue, they are two separate companies. When we did try to speak less loudly, it was hard to hear each other over the loud music. As we rent this equipment, it is our responsibility to ensure it is returned as given to us. Book Mauritius Hotels Book Mauritius Holiday Packages. The Banana is without a doubt the best known bar in Mauritius and “the place” on the island for live music and just chilling out. We want people to come and enjoy themselves at our venue and always have over the years. Enjoy the attractions of this popular tourist spot. I have been there many times and I always had a good experience. The staff is quite racist and customer service is poor. However, on a more personal level, I think there’s other points that need to be addressed. As we were outside, your group of friends spent around 15-20 minutes arguing with the security agents and myself. Banana beach club is a perfect place to start the night in Grand Baie. I just find it a petty that we work hard and do our best of our ability to ensure that people have a good time and sometimes simple dishonest reviews compromise our reputation. I have been there many times and I always had a good experience. It’s not a matter of black or white – it’s a matter of doing our job and to this I’d like to add; all the staff & myself put our passion & knowledge to good use in our work and continuously aim to serve our customers in the best way possible. Must Go to! I do remember the waiter serving, who's by far one of our best employees and has continuously check up on you. This was our second visit we were last at this venue a year ago and had so much fun and great calamari. The Banana Beach Club is well known for its natural tropical setting and friendly atmosphere. You’ll get a direct response (most probably a genuine apology) and undoubtedly a reaction/person which might surprise you in a positive way. There’s no way to justify bar clients using restaurant toilets if they are not sitting inside the restaurant. I am sorry that your night ended up this way as it is the last thing that we aim for. I think it’s fair to say we work with our hands on our hearts and want every single client to leave with an experience to remember. The security was also present to help carry the equipment and escort the waiter carrying it out of the crowd. You’re calling some of our team members racist – please know we have people from 6 nationalities working for us and coming from all sorts of ethnicities & religions working as one to keep our venue at it's best. With my very best regards, Antoine Ferrat. But for guests having dinner right by you, the noise might be a little unpleasant hence our request. I shared all the above because I felt it was important to put things back into perspective and I hope it has. Please note that we have an internal policy since many years now that bar clients use bar toilets and restaurants clients use restaurant toilets. The resort formally known as Suntide Banana Beach Club is tucked away in a tranquil part of the sunny South Coast, with units either spread out in quaint round units or in apartment blocks. If you wouldn't mind, whether it's at our venue or another, when the staff ask if everything is okay, please don't say yes and then go online jeopardising the reputation of a company which comes from years of work for something that you’ve turned into a race issue when it’s not at all. However, on a more personal level, I think there’s other points that need to be addressed. We don’t favour ANYBODY for a specific reason and never will – but certainly we follow our internal policies to keep our operations running smooth. He is always friendly,professional and able Your friend, the blonde lady that accompanied you, spoke about racism and that she would have been treated otherwise if her skin was white. I won’t shy away from letting you know that my family & friends are Asians, Hindus, Muslims, Creole from various nationalities. The toilet is only for people having dinner and even though we had snacks and drinks, we were asked to not use the toilet. Intl Airport, Surfing, Windsurfing & Kitesurfing in Mauritius, Game & Entertainment Centers in Mauritius, Black River Gorges National Park: Tickets & Tours‎, Ganga Talao - Grand Bassin: Tickets & Tours‎, Ile aux Aigrettes Nature Reserve: Tickets & Tours‎. Venue is relaxed with live music. The reason for this is simple - we had bar clients damaging the toilets/bathrooms inside the restaurant many many times (often after one too many drinks) which cost our company consequent money to repair every time. For our part, we did move them to a table further away, but they still brought to our attention that you were very loud. Should you wish to contact me personally, I would very happily do so at your convenience.

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